“We have been using Westway for over 15 years, both on a daily basis for school transport and also for a considerable number of sporting fixtures and school trips. We have consistently received the highest level of customer service from the office staff who are both extremely cooperative and always willing to help. Working with children, we have particularly appreciated the tracking service in place on all their coaches as this has enabled us to locate vehicles held up in traffic and communicate any delays to our parents. Based on our experiences and long working relationship with Westway, we can thoroughly recommend them. They have a fine fleet of vehicles, reliable drivers and excellent office back up”.
Elizabeth Hutchinson (Coach Operations Manager), Hampton and the Lady Eleanor Holles Schools
“We have been working with Westway since the start of 2013 and everything has gone wonderfully well. We came to Westway, not because we were unhappy with our existing supplier, we simply needed access to vehicles larger than the standard single-decker coach; vehicles that Westway has in its fleet. Having used Westway though, I have been more-than-happy with the service. Fundamentally, your vehicles are clean, well-maintained and have all of the facilities we like to see (i.e. working microphones, usable toilets, good leg-room, etc). Importantly, the coach’s turn-up on time, so as we are not “waiting around” with a party full of passengers anxious to get away! Impressively, your drivers are superb, they are all highly skilled at what they do, very personable, patient and co-operative. They are happy to work with suggested itineraries and flexible if (sometimes) the unavoidable happens. It is telling, to me, that all the Westway drivers I have met, seem to have been with the firm for some considerable time and (also) speak very highly of your
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Tony Skitt / New York University in London